At MyGiftChimp we pride ourselves on great customer service. Our store offers a 45 working day money back guarantee. This means if your item doesn't arrive for any reason then we will refund you 100%.
We are so confident in delivering a great service that you will have your item or your money back! This guarantee is from the point your item is dispatched. We advise waiting the stated delivery time before contacting us, we do welcome order updates.
You will receive an dispatched email once your item has been shipped. We typically answer all emails within 48 hours (expect weekends & bank holidays). Contact us on: support@MyGiftChimp.com